1. Information We Collect

We collect information you provide directly, such as when you contact us, subscribe to our newsletter, or make an inquiry.

• Contact details: Name, email address, phone number.
• Communication data: Content of messages and inquiries you send us.
• Technical data: IP address, browser type, pages visited and duration of visit, collected automatically via cookies and similar technologies.

2. Purposes of Data Processing

We use your personal information for the following purposes:

• To respond to your inquiries and requests for information about our cultural activities.
• To manage your subscription to our newsletter about mask culture and traditions.
• To improve our website and the services we offer by analyzing site usage.
• To comply with legal and regulatory obligations.

Legal Basis

Processing is based on your consent (for the newsletter), the performance of pre-contractual measures (to respond to your inquiries), and our legitimate interest (to improve our website).

3. Cookies and Tracking Technologies

Our site uses cookies to facilitate navigation and analyze traffic. Some cookies are essential for the site's operation.

• Essential cookies: Necessary for basic navigation and security.
• Analytics cookies: Help us understand how visitors interact with the website. We use Google Analytics, which may transfer data to servers in the United States.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the site's functionality.

4. Sharing Data with Third Parties

We do not sell or rent your personal data. We may share information with service providers who help us operate our website and business (such as hosting providers or analytics services), always under strict confidentiality agreements.

In compliance with the law, we may disclose information if required by a competent legal authority.

5. International Transfers

Some of our service providers, such as Google Analytics, may process data in countries outside the European Economic Area (EEA). We ensure that adequate safeguards, such as the EU Standard Contractual Clauses, are in place to protect your data.

6. Your Rights

In accordance with data protection legislation, you have the following rights:

• Right of access: To know what data we have about you.
• Right to rectification: To correct inaccurate data.
• Right to erasure ("right to be forgotten"): To request the deletion of your data.
• Right to restriction of processing: To restrict the use of your data under certain circumstances.
• Right to object: To object to processing based on legitimate interest.
• Right to data portability: To receive your data in a structured format.
• Right to withdraw consent: You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, contact us at the address provided below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, no Internet transmission system is 100% secure.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact data for inquiries is retained as long as necessary to manage the relationship. Data for the newsletter is retained while you keep your subscription active.

9. Privacy Contact

If you have questions about this policy or wish to exercise your rights, you can contact us:

• By postal mail: Praza Zavala, 4, 4º E
• By phone: 991-87-0517
• By email: info@loveofmasks.com

You also have the right to lodge a complaint with the competent data protection supervisory authority.

10. Changes to this Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page. We recommend that you review it periodically.

Last Updated Date

This policy was last updated on October 15, 2023.